Purchase support

Refunds

Last updated: November 6, 2026

Script Panel Pro is a downloadable digital product sold as a one-time purchase. You may request a full refund within 14 days of purchase, including a change of mind.

Seller and support

Script Panel is operated by LevelUp. Support is available at support@script-panel.com.

How to request help

Email support@script-panel.com with the Paddle transaction, invoice or receipt identifier, the email used for purchase and a short description of the issue. Tell us whether you selected Windows or macOS. Do not send payment-card details, passwords or private scripts.

Refund requests

You may request a full refund within 14 days of purchase. Email support@script-panel.com with the Paddle transaction, invoice or receipt identifier and the email used for purchase. Nothing in this policy limits any mandatory consumer or other rights that apply to you.

Processing

Paddle.com is the Merchant of Record for all our orders and issues the refund to the original payment method. Paddle and the relevant financial institution control the time it takes for the credit to appear.

Translate Pro subscription

You may request a full refund of your first Translate Pro payment within 14 days. Renewal payments are not refunded for the unused part of a period, except where the law requires it; cancel before the renewal date to avoid the next charge. Cancel at any time in your account or through the link in your Paddle receipt: translation stays available until the end of the period you have paid for.

Script Panel Pro has no subscription

Script Panel Pro is not a subscription and does not renew automatically. There are no recurring charges to cancel. For payment, invoice or transaction questions, use the support route above or the customer options shown in your Paddle receipt.